It was a beautiful crisp spring evening and I was sitting alone relaxing on a bench in front of the Château Frontinac high above the St. Lawrence Seaway in Quebec City. I truly enjoy this beautiful city and the majestic …
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I am presently returning from a reunion of a non-for-profit dental organization who took the ideas and ideals of a particular icon in the dental industry, L.D. Pankey, and for over 30 years the efforts of many tried to teach …
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When I was recently talking with a new patient I asked if he was satisfied with the appearance of his teeth. Smugly he stated; “At 55 years old, I don’t think I really worry about how my teeth look.” Then …
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p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 12pt; font-family: “Times New Roman”; }div.Section1 { page: Section1; } On the wall in my operatory rests a lone odd clock. Most anyone who enters the room will notice that the …
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On the wall in my operatory rests a lone odd clock. Most anyone who enters the room will notice that the clock only has one hand…the second. With each click of the clock time passes, but it really appears to …
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If you were to ask any band or orchestra member how to get the group in harmony or “in tune”, they would say the first step is to listen to your own music first, and see how it fits with …
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Recently, my staff was having lunch together discussing the media issues of the day, when my assistant looked at me with a very pensive face and stated in sadness: “The world is out of harmony.” A quiet pause came across …
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Getting to know you A very important aspect of the new patient experience is having an opportunity to get to know you as a person before directing our efforts on your dental needs. We believe here that we treat people …
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